Hilton Garden Inn Austin NorthWest/Arboretum
Wat gasten zeggen
The night desk staff were very kind and helpful upon check-in. The Hilton Garden Inn was exceptionally clean, and lobby was very attractive.
Nancy
oktober 2024
When I arrived late at night, the check-in went smoothly with Jim, the night manager, who was welcoming and efficient. A minor miscommunication about breakfast was quickly, courteously, and professionally resolved by the on-duty day manager, Marilyn Torres. She provided service with a smile and was truly dedicated to making the stay a pleasant experience for her guests. The dining hostess, Elvira, was also very attentive and ensured the breakfast service ran smoothly. Last, but not least, Luis, the skilled cook, prepared an absolutely fantastic omelet, which was a highlight of my mornings. The room was clean and comfortable, and the amenities met my expectations. Overall, the attentive staff and quality service made my stay at the Hilton Garden Inn in Austin a positive experience.
Alphonse
oktober 2024
For an older motel, it has been kept up excellently. It was very clean and well managed. The beds were quite comfortable. The grounds and landscaping was immaculate. Everything that was advertised about this place was as stated.
Christine
mei 2024
Very comfortable beds and the room was very clean.
Ronald
februari 2025
the staff was very helpful and very friendly-we booked the same week as SXSW and didn’t realize and would have been extremely frustrated if we hadn’t been told at check in. we made decisions based on that knowledge, so we really appreciated that. the location was also in close proximity to everything we wanted to do (being from Houston, if something is less than 30 minutes away, we’re thrilled, and it took us 20 minutes to get to the capital, with traffic).
Anonymous
maart 2023
Staff, cleanliness of room and common areas, parking lot well lit, convenient for exploring Austin
Rebecca
oktober 2024
The bed and linens, bath towels were excellent. We had a great nights sleep. Decor was inviting and tasteful.
Deidre
augustus 2024
Great place to stay the night. All the amenities and love that it's behind my favorite restaurant, Pappedeaux's. They even take pets, I didn't see any, but there were dog treats at the front desk which made me ask.
Hatton
oktober 2024
Food was good and everything was comfortable
Brandy
maart 2023
Location was great. Off the path but close to everything. Staff was friendly and accommodated us with everything we could need.
James
december 2024
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